Dreaming Big,
Delivering Better

WE DELIVER TRUST!

ABOUT ICOMMERCE

iCommerce is a tech-enabled last-mile disruptor facilitating global e-commerce through express logistics services. Established in 2024 in Malaysia, iCommerce is a global express delivery company focused on e-commerce logistics. Operating in 30 countries with a workforce of over 20,000 people, iCommerce is a global logistics disruptor rooted in South East Asia.

30 Countries Globally
20,000+ Workforce
500 Tech Experts
1M Sq.Ft Warehouse Capacity

OUR PILLARS

Innovation

As an emerging logistics company, we are constantly pursuing innovation to provide our customers with a smarter and more efficient logistics experience with the help of the latest technology and intelligent systems.

Reliability

We are committed to providing reliable services to ensure that our customers’ parcels reach their destinations on time and safely, providing them with confidence and peace of mind.

Convenience

We are committed to providing convenient logistics solutions that enable our customers to easily manage their parcel deliveries through efficient operational processes and flexible delivery options.

Customer Care

We focus on the needs of our customers, provide personalized service, and build long-term relationships with our customers through timely communication and attentive support.

Technology-driven

We are committed to using advanced technology, such as the Internet of Things (IoT), artificial intelligence and big data analysis, to optimize logistics operations, improve efficiency and provide customers with faster and smarter logistics solutions.

OUR TECHNOLOGY

iCommerce created its state-of-the-art tech suite at the technology centres in Kuala Lumpur, Malaysia, with over 100 tech gurus working towards enhancing performance and increasing customer experience while enabling the seamless digital onboarding of our business partners.

APP DA App

Empower your delivery associates with our user-friendly APP DA App, offering streamlined operations and efficiency

Customer Service System

Our multi-channel support system is designed to deliver exceptional customer service. Features include accessible hotline, online support and enhanced after-sales support.

Last-mile Delivery Systems

Our advanced logistics system integrates cutting-edge technologies like internet, big data, cloud computing, and AI.

Order Management System

Our Order Management System is the cornerstone of efficient logistics management for our corporate clients.

Mweb

The Mweb platform is designed to provide a seamless experience for our customers. Key features includes dynamic tracking, convenient appointment setting and efficiency boost.

Navigate international and regional logistics effortlessly with our end-to-end 3PL solutions.
We handle pick-ups, cross-border deliveries, and ensure express custom clearance for a smooth and hassle-free shipping experience.
Flexible collection with our logistics network, with delivery to pre-established points where
the end user can pick up your package at their convenience. > Offering flexible services. > Your deliveries are guaranteed. > Network of PUDO points
Bridge the gap between your warehouse and your customers seamlessly with our Last-Mile Delivery service. For clients lacking the resources for the final leg, iMile steps in to ensure timely and efficient deliveries.
Streamline return processes with our customer-friendly approach. Schedule returns directly with us through a convenient link, eliminating the need for customers to navigate through the client. We make returns hassle-free.
Experience express deliveries tailored to your schedule. Whether it’s Same Day Deliveries for urgency or Next Day Deliveries for a planned timeline, we cater to your needs with precision and promptness.
Unlock the power of global warehousing and fulfillment solutions with iCommerce. From storage and labeling to order fulfillment and barcoding, our worldwide facilities ensure accuracy and timeliness, meeting diverse client requirements.
CROSS-BORDER DELIVERIES & CUSTOM CLEARANCE
PUDOS(Pick Up, Drop Off)
LAST-MILE DELIVERY
CUSTOMER INITIATED RETURNS
SAME DAY NEXT DAY
FULFILLMENT & WAREHOUSING

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